Health Guarantee

Within 10 days of bringing home your Maltese puppy, you must take him or her to a licensed veterinarian for a full examination. If your vet determines during that visit that your puppy is clinically ill, or has passed away from an illness or injury likely contracted before the date of sale or delivery, please contact us immediately.

We guarantee that every puppy we send home is in excellent health, free of infectious, contagious, or communicable diseases at the time of adoption.

❤️ Our Commitment to You

We believe that our relationship doesn’t end when your Maltese puppy goes home — it’s just beginning. As long-time breeders, puppy counselors, and lifelong dog lovers, we do everything in our power to raise strong, happy, healthy puppies. However, we acknowledge that some factors — such as genetics, environment, diet, exercise, and individual care — are beyond anyone’s full control.

While we cannot promise your puppy will never encounter a health issue, we do promise to do our utmost to start them off on the healthiest path possible.

🐶 One-Year Genetic Health Coverage

In the rare and heartbreaking event that your Maltese puppy passes away within one year from their birth date due to a genetic or hereditary condition, or is diagnosed with a serious congenital health disorder within that same timeframe, we will offer a replacement puppy of equal value at no cost to you. A certified diagnosis and cause of death must be provided by a licensed veterinarian.

We understand that a puppy can never truly be “replaced,” but we hope a new furry companion can help ease the pain.

📋 What We Need from You

Nothing brings us more joy than seeing our Maltese puppies happy and healthy in their new homes. To help us support your puppy’s wellness journey, we ask the following:

  • Veterinary Checkup: Please have your puppy examined by a licensed veterinarian within 4 business days of receiving them.

  • Submit Records: Email us a copy of the medical exam for our records.

  • Vaccination Note: Your Maltese puppy will already have received age-appropriate vaccines. Please do not administer any new vaccines within the first 10 days after arrival.

  • Ongoing Care: Continue regular deworming and wellness exams through at least 16 weeks of age, or as your veterinarian recommends.

🚫 Exceptions to the Health Guarantee

To ensure fairness and transparency, please note the following exceptions:

  • We cannot guarantee size, weight, color, coat type, markings, temperament, conformation, or breeding ability.

  • No replacements will be given for hip dysplasia if your puppy becomes overweight, as this is often environmental.

  • Failure to provide regular vet care or timely vaccinations will void the guarantee.

  • We do not cover any costs related to spaying, neutering, or conditions such as undescended testicles.

🩺 Pre-Departure Health Check

Before coming home, your Maltese puppy undergoes a detailed veterinary health check, which includes an evaluation of:

  • Cardiovascular system

  • Skin & Coat

  • Eyes, Ears, Mouth, Teeth, Gums

  • Musculoskeletal & Respiratory health

  • Urogenital and Gastrointestinal systems

This exam is performed close to the departure date to ensure a recent, up-to-date health report, which we thoroughly review for any concerns.

You are also required to have your puppy re-examined by your own veterinarian within four days of arrival to continue monitoring their health.